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Reviews
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Danielle on Feb 16, 2024
5 out of 5 starsBeautiful item, the seller offered excellent customer service. These are such a delight to knit with!
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Chloe on Mar 22, 2024
5 out of 5 starsLovely earrings, given as a gift. Would definitely buy from this store again!
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Teresa on Mar 14, 2024
5 out of 5 starsArrived safely and promptly!! Lovely items!! A reminder that spring is coming!! Thank you
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Seonaid on Jan 1, 2024
5 out of 5 starsLooks just like the picture, I love it. Beautiful packaging as well, it felt a bit magical to open.
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Olivia on Dec 28, 2023
5 out of 5 starsBeautiful earrings! Perfect present, my mum loves them. Packaged beautifully too. Brilliant seller. Will buy from again, thank you xx
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Amy on Dec 26, 2023
5 out of 5 starsThis is a perfect row counter for knitting socks on 9 inch circular needles. You can keep track of rows and pattern repeats easily and it looks fantastic on your needles! This is the second one I’ve purchased because it simplifies my life so much! Love, love, love it!!
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Flare the label on Dec 25, 2023
5 out of 5 starsMy friend loves her new stitch markers, thank you 🥰
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Lucy on Dec 22, 2023
5 out of 5 starsThank you beautiful earrings fast delivery and lovely packaging
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abowley29 on Dec 19, 2023
5 out of 5 starsLooks awesome! Brought as a gift but might get myself one! Thanks!
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Shop policies
I'm happy to take commissions and/or customise my creations to your individual preferences if I can ie make something similar in a different colour, change the length etc. Just contact me via the 'Request custom item' button over on the left and I will let you know if I can help.
Please do read my shop policies before placing an order, and contact me if there is anything you don't understand or want to clarify. My email address is wychwooddreams [!at] icloud.com
Accepted payment methods
Returns & exchanges
Cancellations
Payment
If you have any problem making the payment please do convo or email me.
Should you wish to cancel an order after payment has been made please convo/email me immediately. If the item has already been despatched to you a refund will only be possible upon return of the goods (more info below).
Shipping
Within the UK I send all packages out 1st class, and International orders are sent via Airmail. If you would like any other method ie insured, Next Day (within the UK), Airsure etc please contact me before purchasing as I will need to adjust the shipping price to take in to account the higher cost.
Please note that I'm in the UK, and when shipping packages overseas they will take longer to arrive than they do when you buy from a seller within your own country. I cannot be held responsible for delays that occur after I've passed your package on to the Royal Mail, or for delays caused by general disruption in the postal system i.e. strikes, inclement weather etc.
I am not responsible for any customs duty or import taxes that your package might incur, this is the liability of the person that the package is addressed to. Delays caused by customs intervention are also outside of my control and I cannot take responsibility for them.
Please note that all orders will be sent to the address indicated on your Etsy account, unless you advise otherwise.
Additional policies and FAQs
My pieces of jewellery are made with glass, semi-precious stones and ceramic beads, all of which can break if they're mistreated. Some also have coatings which can be scratched if mistreated. Please treat them kindly ie don't drop them, spray them with perfume or products, throw them in your purse and forget they're there, put them through a mangle etc, and they will stay looking their best.
Metal can tarnish over time so I suggest that jewellery is stored in an air-tight plastic bag or container to help prevent this. If tarnish does occur you can remove it with a jewellery cleaning cloth.
All items are gift-wrapped in new materials and then shipped in recycled padded bags if they are available to me, or boxes if appropriate. Please reuse the packaging again if you can :o)
Please do try and find the time to leave me feedback. If there is a problem convo or email me before leaving negative or neutral feedback. I want you to be happy with your jewellery and aim to solve any problems you might have at this stage.